Frequently asked questions

YO SKINCARE is a Black-owned, family-founded skincare line created with melanin-rich skin in mind and made for every complexion. It's built around full-size products and a simple routine: thorough cleansing, lightweight moisture and a radiant finish, without a long, complicated regimen.

Every routine starts with the Triple-Action Cleanse (African Black Soap with Sea Moss, Black Seed Oil and Jojoba). Add the SUPA GLO Facial Elixir for your face, the SUPA GLO Body Oil for your body, or both. The Face Routine is $24.98, the Body Routine is $22.98 and the Complete Routine is $37.97. Cleanse. Moisturize. Glow.

Choose the Face Routine if your priority is dark marks, dullness or uneven-looking tone. Choose the Body Routine if dryness, ashiness or rough-looking texture is your priority. Choose the Complete Routine to cover both. Not sure? Use the Find My Routine quiz.

We built YO to do more with less. The Triple-Action Cleanse combines a deep cleanse, gentle exfoliation and a toner-style prep in one step, and the Facial Elixir and Body Oil add lightweight moisture and glow for your face and body. Fewer products, less heavy layering and full-size bottles.

No. YO was created with melanin-rich skin in mind, including concerns like dryness, ashiness, uneven-looking tone and dullness, but the products are made for every complexion.

Yes. YO SKINCARE is Black-owned and family-founded by Amin and Kimmy Waajid. Read our story.

Plain traditional versions are often sold as a bar or paste, and they can leave some skin feeling tight or dry. Ours is a liquid blend. Ghanaian African Black Soap is the base, with Sea Moss, Ethiopian Black Seed Oil and Jojoba Oil built in to help skin feel moisturized and soft, not tight. Individual skin varies.

It's designed to do the work of three products in one wash: a deep cleanse that lifts away dirt, excess oil and buildup, gentle exfoliation from plantain skin ash and cocoa pod ash, and a toner-style step that leaves skin prepped for your oil.

It's made to cleanse without leaving skin tight, which is why Sea Moss, Ethiopian Black Seed Oil and Jojoba Oil are in the blend. Skin varies, so start with a small amount, rinse thoroughly and adjust how often you use it to what your skin likes. Stop use if irritation occurs.

It's formulated for regular face-and-body cleansing and can be part of a daily routine. Use a small amount on wet skin, work into a lather and rinse thoroughly. Avoid aggressive scrubbing and direct eye contact, and adjust use if your skin becomes uncomfortable.

Choose Unscented if you want no added essential oil, Peppermint for a cool, invigorating feel and Lemongrass for a bright, fresh herbal feel. All three have the same base and blend. If you're not sure, use the Find My Routine quiz.

Unscented is the best starting point when your skin easily stings, reacts to scented products or you'd rather avoid added essential oils. Peppermint and Lemongrass contain essential oils and can feel more intense on highly reactive skin. Patch test first, and don't use any cleanser on open, broken or irritated skin.

If your skin tends to look oily or congested and tolerates essential oils well, Lemongrass can be a good match for a bright, fresh-feeling cleanse. If your skin is sensitive or irritated, start with Unscented.

Peppermint gives the blend a cool, crisp, invigorating finish. Lemongrass gives it a bright, fresh herbal finish. Both do the same cleansing work as Unscented, with the same Sea Moss, Black Seed Oil and Jojoba. If your skin is highly sensitive, choose Unscented first.

Start with the Triple-Action Cleanse to lift away surface buildup, then use the SUPA GLO Facial Elixir on your face or the SUPA GLO Body Oil on your body. Both leave skin looking more radiant, and the Facial Elixir is made specifically to brighten the look of dull skin and even out the look of tone.

The SUPA GLO 10-Oil Facial Elixir. Turmeric and Rosehip help fade the look of dark marks and brighten the look of dull skin, Copaiba helps skin feel calm and comfortable, and a lightweight Jojoba and Ethiopian Black Seed Oil base absorbs fast. Pair it with the Triple-Action Cleanse in the Face Routine.

No. YO products aren't skin lighteners or bleaching products. The Facial Elixir is made to help fade the look of dark marks and help skin look more even and radiant, not lighter.

After cleansing, press 1 to 2 drops into clean, slightly damp skin on your face and neck. It's concentrated, so start small and add only if you need to. Use it morning or evening. During the day, follow with a separately labeled sunscreen.

No. It's a lightweight, non-greasy facial oil made to absorb fast and finish light, with Jojoba and Ethiopian Black Seed Oil as the base. Individual skin varies.

Ethiopian Black Seed Oil, Jojoba Oil, Grapeseed Oil, Rosehip Oil, Argan Oil, Calendula Oil, Turmeric (root extract), Sweet Almond Oil, Copaiba Oil and Eucalyptus Essential Oil. See what each one does on the Ingredients page.

Yes. It contains sweet almond oil. If you have a nut allergy, check the ingredient list before use.

Skin varies, so there's no set timeline. Use it consistently as part of your routine and pay attention to how your skin looks and feels.

Skin varies. YO products are lightweight and made to absorb fast, but any new product can affect your skin. Patch test, add one new product at a time and stop use if irritation occurs.

Apply SUPA GLO Body Oil to clean, slightly damp skin after bathing and massage until absorbed. Give extra attention to elbows, knees, heels and other dry-feeling areas. Damp skin helps the oil spread easily and helps seal in moisture.

Yes, that's what it's made for. SUPA GLO Body Oil helps lock in moisture and visibly reduces the look of ashiness, leaving skin soft, smooth and glowing without a heavy finish. Individual skin varies.

Sunflower Oil, Ethiopian Black Seed Oil, Jojoba Oil, Grapeseed Oil, Calendula Oil, Lemongrass Essential Oil and Tea Tree Essential Oil.

Sea Moss is in all three scents of the Triple-Action Cleanse for a mineral-rich cushion of moisture. Ethiopian Black Seed Oil is in every YO product for antioxidant-rich conditioning, and Jojoba Oil adds a light, skin-friendly slip. Together they're why the cleanse leaves skin soft, not tight.

The Ghanaian African Black Soap base used in the Triple-Action Cleanse with Sea Moss, Ethiopian Black Seed Oil and Jojoba comes from Ghana, and our Black Seed Oil is sourced from Ethiopia. The finished YO SKINCARE products are mixed, filled and packaged in the United States.

The Unscented Triple-Action Cleanse has no added fragrance or essential oil. The Peppermint and Lemongrass scents contain their essential oils. The Facial Elixir contains Eucalyptus essential oil, and the Body Oil contains Lemongrass and Tea Tree essential oils, so a routine that includes the Unscented cleanse still isn't free of essential oils.

Across the full YO SKINCARE collection, we count 20 distinct plant- and algae-derived ingredients when the Ghanaian African Black Soap base used in the Triple-Action Cleanse with Sea Moss, Ethiopian Black Seed Oil and Jojoba is counted by its individual plant-derived components and shared ingredients are counted once. They are: Cocoa Pod Ash, Palm Kernel Oil, Coconut Oil, Shea Butter, Plantain Skin Ashes, Sea Moss, Ethiopian Black Seed Oil, Jojoba Oil, Peppermint Essential Oil, Lemongrass Essential Oil, Grapeseed Oil, Calendula Oil, Rosehip Oil, Turmeric, Sweet Almond Oil, Argan Oil, Eucalyptus Essential Oil, Copaiba Oil, Sunflower Oil and Tea Tree Essential Oil. Water is not included in this count. Individual products contain only the ingredients listed for that formula.

Visit the Ingredients & Formula Guide to see what each ingredient does, or shop the full line in Shop All. Product labels and product pages list the full ingredients for each item.

Yes. Patch test before first use, especially if your skin is sensitive or you're trying a botanical or essential-oil product for the first time. Stop use if irritation occurs.

Yes. Shipping is free on orders over $60.

Email orders@yoskincare.com and we'll make it right. See our Refund Policy for details.

Shop online at yoskincare.com or visit our Store Locator page for current retail locations.

Tracking is sent to the email used at checkout when available. For customer service, email orders@yoskincare.com and include your order number if you're asking about an existing order.

The Founders Club lets you stock up with Face, Body or Complete Routines in 2-, 4- or 6-set packages, or the Triple-Action Cleanse in 3-, 6- or 9-bottle packages. Founder orders ship like regular orders, and after delivery you get 10% off eligible regular-priced orders for six months. See the Founders Club.