PRIVACY POLICY

Privacy Policy

This Privacy Policy describes how GO ESSENTIALS, INC., operating as YO SKINCARE® (“YO SKINCARE,” “we,” “us,” or “our”), collects, uses, and shares personal information when you visit, use, or make a purchase from yoskincare.com (the “Site”).

Personal Information We Collect

When you visit the Site, we may automatically collect information about your device and your use of the Site, including your web browser, IP address, time zone, cookie identifiers, pages and products viewed, referring websites or search terms, and information about how you interact with the Site. We refer to this as “Device Information.”

We may collect Device Information through cookies, log files, web beacons, tags, pixels, software development kits, and similar technologies.

When you make or attempt to make a purchase, create an account, contact us, or request customer service, we may collect information such as your name, billing address, shipping address, email address, phone number, order details, and limited payment and transaction information. Payment information is processed by our payment providers, and we do not generally receive or store complete payment-card numbers. We refer to this as “Order Information.”

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

How We Use Order Information

We use Order Information to:

  • Process payments and fulfill, ship, and deliver orders;
  • Provide invoices, receipts, order confirmations, shipping updates, and customer-service communications;
  • Process authorized returns, exchanges, replacements, and refunds;
  • Verify transactions and screen orders for potential risk, fraud, abuse, or security concerns;
  • Maintain business, accounting, tax, warranty, and legal records;
  • Respond to questions, requests, reviews, complaints, and other communications;
  • Improve our products, services, customer experience, and business operations;
  • Provide product information, offers, and marketing communications when permitted by law and consistent with the preferences you have shared with us; and
  • Comply with applicable laws, regulations, legal processes, and lawful requests.

How We Use Device Information

We use Device Information to operate, secure, troubleshoot, and improve the Site; understand how customers browse and interact with our content and products; measure Site performance and the effectiveness of marketing campaigns; prevent fraud and misuse; personalize content and offers; and support analytics, advertising, audience measurement, attribution, and retargeting.

Advertising and retargeting technologies may allow us and our advertising partners to show you YO SKINCARE advertisements on other websites, apps, social-media platforms, or connected services based on your interactions with the Site. These technologies may also help us build advertising audiences, limit how often an advertisement is shown, and understand whether an advertisement resulted in a visit or purchase.

Sharing Personal Information

We may share Personal Information with service providers that help us operate our business, including Shopify, payment processors, fraud-prevention providers, shipping and fulfillment providers, customer-service providers, analytics providers, advertising and social-media partners, and professional advisers. These providers may use information only as permitted by their agreements with us and applicable law.

We may also disclose Personal Information to comply with applicable laws and regulations, respond to subpoenas, court orders, search warrants, or other lawful requests, enforce our agreements, investigate fraud or security concerns, or protect our rights and the rights of others.

Behavioral Advertising and Your Choices

We may use Personal Information to provide targeted advertisements or marketing communications that may be relevant to you. You may adjust advertising preferences through the applicable advertising platform, browser, or device settings. Where available, you may also use our Your Privacy Choices page to submit an opt-out request regarding activities that may be considered a sale, sharing, or targeted advertising under applicable U.S. state privacy laws.

Disabling cookies or opting out of targeted advertising does not necessarily stop all advertising; you may continue to receive non-personalized advertisements.

Do Not Track and Global Privacy Control

Because there is no uniform industry standard for browser “Do Not Track” signals, the Site may not respond to all such signals. Where required by applicable law, we recognize supported opt-out preference signals, such as Global Privacy Control, as described on our Your Privacy Choices page.

Your Privacy Rights

Depending on where you live, you may have rights concerning your Personal Information, including the right to request access, correction, deletion, portability, restriction, or information about how it is used or shared, and the right to opt out of certain targeted advertising or data-sharing activities. To submit a request, email orders@yoskincare.com. We may need to verify your identity before completing a request.

Data Retention

We retain Personal Information for as long as reasonably necessary to provide services, fulfill orders, maintain business and legal records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable law. Retention periods may vary depending on the type of information and the reason it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Minors — 18+

The Site is intended for individuals who are at least 18 years old. We do not knowingly collect Personal Information directly from individuals under 18. If you believe that a person under 18 has provided Personal Information to us, contact orders@yoskincare.com so that we can review and, when appropriate, delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The updated version will be posted on the Site.

Contact Us

For questions, requests, or complaints concerning this Privacy Policy or our privacy practices, contact:

GO ESSENTIALS, INC. / YO SKINCARE®
Attn: Privacy Compliance Officer
4355 Cobb Pkwy SE, Ste. J153
Atlanta, GA 30339
United States
Email: orders@yoskincare.com